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A Digital Receiver is a piece of equipment that receives digital programming from Mid-Hudson Cable and converts it into a format that can be connected to and viewed on a TV set. It is also commonly referred to as a Set Top Box (STB) or cable box. Different models support different features, and may include or exclude services such as analog programming, digital programming High Definition programming, certain Interactive Programming Guides, DVR, etc. Other items may be included with a Digital Receiver such as a Universal Remote.

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Mid-Hudson Digital uses a digital signal, allowing for more data (e.g., channels, music, movies, etc.) to be sent across our network to your home. The Digital Receiver formats the digital signal so that you may view it on your television. This allows Mid-Hudson to deliver more choices than are available with basic analog cable service.

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Yes, but you will need to obtain written permission from your landlord authorizing Mid-Hudson to install/move outlets at your direction.

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You do not need to pay a deposit if you leave a credit card number on your account at the time of installation for security purposes.

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If this occurs on a single program time slot, then there may have been no guide data available from the programmers. If this occurs on multiple channels, then there may have been a power interruption to the Set Top Box. Leave the box connected to power and the guide should fully update itself within approximately 45 minutes. If this does not refresh the box, please Contact Us.

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The red light does not indicate a problem. It simply indicates that you have a message from Mid-Hudson. You can access the message through the Interactive Program Guide and read and/or delete the message. Mid-Hudson will utilize this feature to advise you of any channel changes, specials, promotions, and how you can save money by bundling Mid-Hudson’s services.
To view the message using the TV Guide:

1. Press Menu on your Universal Remote.
2. Go to the house icon on the bottom of the screen.
3. Use the arrow keys to scroll to the digital messages button.
4. Press OK on the remote to select the message.
5. After reading the message, you have the option to save or delete the message
6. Use the arrow keys on the remote to highlight the Save or Delete icon.
7. Press OK on the remote to select the action.
8. When you read or delete the message the red light will disappear.
9. Press Exit on the remote to exit the guide.

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Customers can block channels from their cable lineup by using the Parental Control feature available on most digital converter models leased from Mid-Hudson. It's also possible that, depending on the model of television or VCR you have, you could program your own television equipment to block programming you prefer not to receive.

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No, the receiver time is controlled by a central system

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Yes, we can install a digital receiver on all of your TVs.

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The channel lineup contains a list of channels that are offered by area. View your channel lineup.

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Yes, please note that prices may vary per area and do not include taxes and fees. Installation fees may apply.

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Are you not receiving channels above 13?
Go into your TV's main setup menu and make sure that it is in the Cable (CATV mode), not TV, Air or Antenna.
Is your TV skipping channels?
You may want to Auto-Program your TV. Go into the main menu of your TV and look for an option to 'Auto-Tune' or 'Auto-Program'.

If you are still having problems please Contact Us

Answer:

While in one of the PPV listings menus, press or to highlight the program you want to order, then press OK.

• Highlight the desired start time, then press OK.
• Highlight Confirm, then press OK. NOTE: If you have a purchase code set, you will be asked to enter it here in place of highlighting "Confirm".
• A reminder will automatically be set for the ordered PPV program. You must tune to the program within the designated time window in order for the program to actually be purchase

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Please try the following steps if you are having trouble receiving premium channels.
Are you subscribing to the service?
If not, please Contact Us to learn more about our Premium channels & packages.
Did you just recently start subscribing to the service?
It may take up to 30 minutes for you to receive the channel.
If these steps did not resolve your problem, please Contact Us.

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Your Channel Lineup can be viewed here.

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Coaxial cable is pure copper or copper-coated wire surrounded by insulation with an aluminum covering used to transmit television, telephone and data signals. Fiber optic cable is also used to deliver the same types of signals but carry much wider bands of frequencies. It's made of very thin, pliable tubes of glass or plastic.

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From the middle column of the Main Menu, highlight PPV By Time, PPV By Title, Special Events, or Adult; then press OK. 2. Press EXIT at any time to return to watching TV. 3. Press MENU to return to the Main Menu.

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While in one of the PPV listing menus, press or highlight the desired program; then press OK. 2. Highlight the desired start time; then press OK. 3. Highlight Confirm; then press OK. A reminder will automatically be set for the ordered PPV program. You must tune to the program within the designated time in order for the program to actually be purchased.

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Highlight the ordered program in any of the listings menus; then press OK. 2. Highlight Cancel; then press OK.

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Events are available on Mid-Hudson Digital Pay-Per-View and vary in pricing. Fees for live events like boxing and wrestling as well as adult events vary by program. All Movies available on Pay-Per-View are available with our Movies On Demand feature.

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Yes, use your remote to access the Main Menu and navigate to the selection of your choice. You may order the event any time it is available in the menu. A reminder will be set and you will not be charged unless you tune to that channel during the event. You can also pre-order events by calling 1- 800-342-5400.